This is a high-stakes legal contract between you and Intersolution Trade Ltd. (“the
Company”). By accessing the Senthora AI platform (“the Service”), you warrant that you
have the authority to enter into this agreement and that you will comply with all applicable
local and international laws.

Nature of Output: Senthora utilizes generative models (OpenAI) and synthetic
voice synthesis (ElevenLabs). You acknowledge that:
Outputs are generated by a non-human entity.
Synthetic voices are digitally generated and do not represent a real human being.
2.2. Accuracy & Reliability: While we strive for linguistic precision, the Company makes no
warranty regarding the factual or grammatical accuracy of the AI. The Service is for
educational enrichment only.
2.3. No Advice: The Service does not provide professional, legal, or medical advice. Any
reliance on the AI for safety-critical communication is strictly prohibited.

3.1. Verification: You must provide accurate registration data.
3.2. Credential Security: You are solely responsible for maintaining the confidentiality of
your Firebase-authenticated login. The Company is not liable for unauthorized access
resulting from user negligence.
3.3. Account Termination: We reserve the right to terminate accounts for “dormancy” (12
months of inactivity) or for any breach of the Acceptable Use Policy without prior notice.

4.1. Company IP: All 3D assets, UI/UX designs, “Senthora” trademarks, and the proprietary
“Orb” animation are the exclusive Intellectual Property of Intersolution Trade Ltd.
4.2. Input Rights: You grant the Company a worldwide, non-exclusive, royalty-free license
to host, store, and process your inputs (voice/text) for the sole purpose of providing the
tutoring service.
4.3. Output Ownership: Subject to full payment of fees, the Company assigns to you all
rights, title, and interest in the unique outputs generated for you. However, you may not use
these outputs to train competing machine learning models.

5.1. Subscription Model: Premium access is granted via recurring fees.
5.2. Auto-Renewal: By subscribing via Apple or Google, you authorize the store to bill your
payment method on a recurring basis.
5.3. Refunds: All sales are final. We do not offer pro-rated refunds for partially used
subscription periods.
5.4. Taxes: You are responsible for any Value Added Tax (VAT) or sales tax applicable in your
jurisdiction.

You are strictly prohibited from:
Prompt Injection: Attempting to manipulate the AI to reveal its “system instructions” or
bypass safety protocols.
Data Scraping: Using automated scripts to harvest lessons, vocabulary lists, or 3D assets.
Reverse Engineering: Attempting to decompile the React Native/AWS backend or derive the
source code.
Commercial Resale: Selling AI-generated feedback as your own commercial product
without a separate Enterprise License from us.

You represent and warrant that:
You are not located in a country subject to EU, UK, or US government embargoes.
You are not on any list of prohibited or restricted parties.
You will not use the Service in violation of Bulgarian or EU export control laws.

If you believe that any content in the App infringes upon your copyright, please send a
“Notice of Infringement” to support@senthora.ai containing:
A description of the copyrighted work.
The location of the infringing material in the App.
Your contact information.

TO THE EXTENT PERMITTED BY LAW, INTERSOLUTION TRADE LTD. SHALL NOT BE LIABLE
FOR ANY LOST PROFITS, DATA LOSS, OR INDIRECT DAMAGES. IN NO EVENT SHALL OUR
TOTAL LIABILITY EXCEED THE GREATER OF: (A) THE AMOUNT PAID BY YOU IN THE
PREVIOUS 6 MONTHS, OR (B) €100.

The Company is not liable for failures caused by external factors including, but not limited
to: cloud provider outages (AWS), API failures (OpenAI), solar flares, war, or government
mandates.

12.1. Informal Resolution: You agree to attempt to resolve disputes informally by
contacting us first.
12.2. Arbitration: If unresolved within 60 days, disputes shall be settled by the Court of
Arbitration at the Bulgarian Chamber of Commerce and Industry (BCCI).
12.3. Venue: All proceedings will be conducted in Sofia, Bulgaria, in the Bulgarian
language.